Our business management teams have undergone extensive vetting and training programs to ensure they have the skills, industry knowledge, and personality to best serve you.
All business management professionals undergo extensive training on the innerworkings of the music industry as part of their initial onboarding. Every staff member must pass a position-specific test to demonstrate mastery over the subject matter. As staff members are promoted, they must undergo additional training and testing to demonstrate their increased mastery over the subject matter. Additionally, continuing education is provided to ensure our entire team is kept up to date with changing matters in the music industry.
New hires in the business management department at Leftbrain remain client agnostic until they complete their initial training and pass their music industry test. They are then trained on specific clients and must pass additional tests for each client before being officially assigned that client. This is to ensure that your entire team has been fully trained on your specific account.
Not all business management team members are specifically employed by Leftbrain. Insurance brokers, wealth managers, and foreign tax accountants are just a few examples of team members critical to your long and short-term success that are not typically handled by your business manager.
All members of the Leftbrain business management team are either required or encouraged to gain specific certifications in various subject matters. All business managers, assistant business managers, and bookkeepers must be both QuickBooks and Bill.com Certified. Tax accountants must either have their CPA or be working towards their CPA.
Each Leftbrain client is assigned a business manager to serve as your team lead. Each Leftbrain business manager has been vetted and trained to utilize the Leftbrain system on top of having deep knowledge and experience in the music industry and business management. Your business manager is primarily concerned with your overall business and financial management, strategic actions, and team management.
Each Leftbrain client is assigned one or more assistant business manager. Our assistant business managers oversee the day-to-day client responsibilities under the guidance of the business manager. Assistant business managers must pass multiple tests and demonstrate command over all responsibilities before being assigned to specific clients.
Each client is assigned one or more bookkeeper. These professionals ensure that all financial transactions are properly reflected in their client’s records. Bookkeepers are responsible for processing all invoices and bills and ensuring the proper paperwork and backup is collected. All bookkeepers must undergo significant training and be both QuickBooks and Bill.com certified.
Leftbrain’s tax department works closely with our business managers to oversee all clients’ tax estimates, filings, and strategy. Every tax accountant is a CPA and has deep experience in the music industry.
Leftbrain’s royalty coordinators work with all of our clients to ensure that money isn’t being left on the table. The royalty coordinator’s job is to work with the business managers and assistant business managers to ensure all royalty streams are properly accounted for and the remitting companies’ records reflect the correct information.
The music industry is constantly evolving. Our mission as a company is to evolve with the industry and technology. Rather than relying on the industry standard of business management services, we continuously evaluate the greater landscape and, when necessary, recruit professionals with domain-specific knowledge to assist us in developing systems and processes to manage the changing landscape and provide the best service to you.